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What is digital transformation? Everything you need to know about how technology is changing business

Digital transformation involves using technology to improve business effectiveness or efficiency, fundamentally rethinking business models and processes. It leverages technologies like cloud computing, AI, and IoT, while requiring changes in organizational culture. Successful transformation goes beyond digitization to create significantly better services.

SourceZDNet AI
What is digital transformation? Everything you need to know about how technology is changing business
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Key points

  • Digital transformation uses technology to fundamentally improve business models, not just digitize existing processes.
  • Key technologies include cloud computing, AI (especially generative and agentic AI), and IoT.
  • Successful transformation requires changes in business processes and corporate culture.
  • The COVID-19 pandemic accelerated digital transformation and elevated the role of IT.

Highlights and analysis are generated automatically and may contain errors. Check the original source.

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