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Uber brings ChatGPT Work to all employees with OpenAI

Summary

Uber is rolling out ChatGPT Work company-wide, expanding from a 1,000-employee pilot to more than 30,000 employees and marking its first company-wide deployment of an agentic platform for knowledge work.

Uber brings ChatGPT Work to all employees with OpenAI
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OpenAI

October 22, 2026

Company

Uber brings ChatGPT Work to all employees with OpenAI

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Uber announced the company-wide rollout of ChatGPT Work, an agent that helps employees take on a wide range of tasks within ChatGPT Enterprise, starting today. The rollout will make ChatGPT Work available to more than 30,000 employees across Uber’s global workforce.

Expanding from an initial pilot of 1,000 employees, the rollout will give teams across Uber access to an agentic platform designed to take on complex, multi-step tasks and deliver finished work. The expansion makes ChatGPT Work Uber’s first company-wide deployment of an agentic platform tailored for knowledge work.

ChatGPT Work connects with tools companies like Uber use on a daily basis, including Google Drive, Gmail, Google Calendar, and Slack, enabling workers to research information, prepare meeting briefs, create presentations, analyze data and complete workflows across applications.

ChatGPT Work also gives Uber access to OpenAI’s portfolio of frontier models. Uber will benefit from models like GPT‑6.1 Sol⁠ which will be deployed as the default capability within ChatGPT Work, balancing frontier performance and cost efficiency. Uber teams will also be supported by OpenAI multimodal capabilities, including voice and image generation, giving them the flexibility to choose the right models and tools for different needs.

The rollout will be supported by Uber’s internal AI skills library, approved integrations and dedicated employee training, helping teams across functions including operations, finance, marketing and product put the technology to work. Uber’s developers and software engineering teams will also continue using Codex to accelerate software development and streamline coding workflows.

“Uber has always been a company of builders, and every day, millions of people around the world rely on what we create. As AI transforms how we work, we want to give everyone the tools to innovate, solve problems and help shape Uber’s future. Rolling out ChatGPT Work across the company is an exciting step toward that ambition, and I can’t wait to see what our teams build with it.”

—Praveen Neppalli Naga, CTO of Uber

“Uber is putting AI to work across its business, and bringing ChatGPT Work to tens of thousand employees is a big step toward expanding access to frontier AI capabilities and tools. Now teams across Uber can tap into our portfolio of frontier models and agents to take on more complex work, connect the tools they use every day, and get more done.”

—Greg Brockman, president and co-founder of OpenAI

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“Uber has always been a company of builders, and every day, millions of people around the world rely on what we create. As AI transforms how we work, we want to give everyone the tools to innovate, solve problems and help shape Uber’s future. Rolling out ChatGPT Work across the company is an exciting step toward that ambition, and I can’t wait to see what our teams build with it.”

—Praveen Neppalli Naga, CTO of Uber

“Uber is putting AI to work across its business, and bringing ChatGPT Work to tens of thousand employees is a big step toward expanding access to frontier AI capabilities and tools. Now teams across Uber can tap into our portfolio of frontier models and agents to take on more complex work, connect the tools they use every day, and get more done.”

—Greg Brockman, president and co-founder of OpenAI

Praveen Neppalli Naga

Greg Brockman

The expansion marks another step in Uber’s broader AI strategy and its collaboration with OpenAI. The companies plan to share further insights into adoption, use cases and measurable outcomes as the rollout progresses.

2026

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Key points and analysis

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Key points

  • ChatGPT Work will reach more than 30,000 Uber employees worldwide, up from an initial pilot of 1,000.
  • The agent connects with Google Drive, Gmail, Google Calendar and Slack to support research, meeting briefs, presentations, data analysis and cross-app workflows.
  • Uber gains access to OpenAI's frontier model portfolio, with GPT-6.1 Sol as the default capability, plus multimodal features including voice and image generation.
  • The rollout is backed by Uber's internal AI skills library, approved integrations and dedicated training, while engineering teams continue using Codex.

Highlights and analysis are generated automatically and may contain errors. Check the original source.