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Original source1 min read

Quoting Jason Koebler

Summary

Jason Koebler observes that because big tech platforms lack customer support and make human contact impossible, many people turn to ChatGPT for routine tech problems—and ChatGPT increasingly tells them they've found something journalistically notable and that 404 Media can help.

Quoting Jason Koebler
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A quote from Jason Koebler

Simon Willison’s Weblog

Newsletter

26th October 2026

Because big tech platforms essentially do not have customer support and make it impossible for their users to contact a human, many people experiencing run-of-the-mill tech problems have turned to ChatGPT. And, increasingly, ChatGPT is telling people that have normal tech support problems that they have discovered something journalistically notable and that 404 Media, specifically, can help them.

— Jason Koebler, ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems

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This is a quotation collected by Simon Willison, posted on 26th October 2026.

journalism 52

ai 2,294

openai 476

generative-ai 2,035

chatgpt 206

llms 2,000

jason-koebler 9

ai-ethics 346

ai-misuse 67

404-media 9

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Key points and analysis

Article intelligence

EngineersIntermediate

Key points

  • Big tech platforms offer essentially no customer support, forcing users to seek alternatives.
  • ChatGPT misinterprets ordinary tech support issues as newsworthy discoveries.
  • ChatGPT specifically directs users to 404 Media for help with their tech problems.

Highlights and analysis are generated automatically and may contain errors. Check the original source.