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PQR: A Framework to Generate Diverse and Realistic User Queries that Elicit QA Agent Failures

PQR is a framework that generates diverse and realistic user queries to uncover failures in QA agents, using iterative interaction between query refinement and prompt refinement modules. It detects 23-78% more unhelpful responses in e-commerce QA agents, with greater diversity and realism than prior methods.

SourcearXiv Computational LinguisticsAuthor: Yunan Lu, Luigi Liu, Omar Yahia, Arpit Sharma, Zhou Yu

[2605.16551] PQR: A Framework to Generate Diverse and Realistic User Queries that Elicit QA Agent Failures

[Submitted on 15 May 2026]

Title:PQR: A Framework to Generate Diverse and Realistic User Queries that Elicit QA Agent Failures

View a PDF of the paper titled PQR: A Framework to Generate Diverse and Realistic User Queries that Elicit QA Agent Failures, by Yunan Lu and 4 other authors

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Abstract:Evaluating LLM-based agents remains challenging because identifying meaningful failure cases often requires substantial human effort to design realistic test scenarios. Prior works primarily focus on automatically discovering agent failures induced by adversarial users, while overlooking queries with real user intents that also trigger agent failures. We introduce PQR, a framework that not only surfaces agent failures with respect to specific objectives (e.g., helpfulness, safety, etc.) but also resembles real users' intents. PQR operates through an iterative interaction between two complementary modules. The query refinement module performs rewrites to explore diverse query variations, while the prompt refinement module uses prior feedback to derive new objective-violating strategies and realism policies for refining prompts, which in turn generate failure-triggering yet realistic queries. We evaluate PQR on detecting an e-commerce QA agent's unhelpful responses. Our method uncovers 23% - 78% more unhelpful responses, and our generated queries are more diverse and realistic compared to previous methods.

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Computation and Language (cs.CL)

Cite as: arXiv:2605.16551 [cs.CL]

(or arXiv:2605.16551v1 [cs.CL] for this version)

https://doi.org/10.48550/arXiv.2605.16551

arXiv-issued DOI via DataCite (pending registration)

Submission history

From: Yunan Lu [view email] [v1] Fri, 15 May 2026 18:50:43 UTC (1,288 KB)

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