Healthwatch Rotherham says Emma AI system’s failure to grasp local ‘twangs’ is leaving people frustrated Patients in a South Yorkshire town are frustrated by AI GP receptionists not understanding their “broad accents”, a health watchdog has said. Healthwatch Rotherham, a local health and social care watchdog, said a number of practices in the area had introduced a new AI receptionist called Emma. Continue reading...
Patients in Yorkshire complain AI GP receptionist cannot understand accent
Summary
Healthwatch Rotherham says Emma AI system’s failure to grasp local ‘twangs’ is leaving people frustrated Patients in a South Yorkshire town are frustrated by AI GP receptionists not understanding their “broad accents”, a health watchdog has said. Healthwatch Rotherham, a local health and social care watchdog, said a number of practices in the area had introduced a new AI receptionist called Emma. Continue reading...
Patients in Yorkshire complain AI GP receptionist cannot understand accent
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