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Owlish: Reduce Support Volume with AI Agents Trained on Your Docs

Owlish turns your website, FAQs, docs, and PDFs into an AI customer support agent that answers common questions, cites sources, uses approved replies, and hands off to a human when needed. It helps businesses reduce repetitive support volume, reply faster outside business hours, and give support teams the context they need to resolve harder conversations.

SourceProduct Hunt AIAuthor: Mithun Rathinasamy

Owlish | Reduce support volume with AI agents trained on your docs | Product Hunt

Owlish

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Reduce support volume with AI agents trained on your docs

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Reduce support volume with AI agents trained on your docs

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Customer support tools

Owlish turns your website, FAQs, docs, and PDFs into an AI customer support agent that answers common questions, cites sources, uses approved replies, and hands off to a human when needed. It helps businesses reduce repetitive support volume, reply faster outside business hours, and give support teams the context they need to resolve harder conversations.

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Launch tags:Customer Communication•SaaS•Artificial Intelligence

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Hi Product Hunt, I’m Mithun, founder of Chevvi and maker of Owlish.

I built Owlish because many businesses already have the answers their customers need, but those answers are scattered across websites, FAQs, help docs, PDFs, policies, and internal notes.

Owlish turns that existing content into an AI customer support agent that can answer common questions, cite the sources it used, follow approved direct replies for repeat questions, and hand off to a human when the conversation needs judgment or care.

The goal is not to replace the support team. It is to reduce repetitive questions, reply faster outside business hours, and give humans better context when they do need to step in.

What you can try today:

  • Build an agent from your website, docs, FAQs, or PDFs
  • Customize the web chat widget
  • Add approved direct replies for common questions
  • Review conversations in the helpdesk
  • Hand off to a human with conversation context

I’d love feedback on the onboarding flow, source setup, and which support workflows you’d expect an AI agent to handle first.

I’m also exploring Owlish Partners for consultants, agencies, and service providers who want to help businesses set up AI support agents.

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22h ago