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NHS to use AI on its app to direct patients to appropriate services

The NHS will begin using AI on its app to triage patients and direct them to appropriate services, as part of a £10bn overhaul of NHS systems in England. The tool will help determine whether patients need a GP appointment or should be advised to visit a pharmacy or A&E. The update is expected to reach about 200,000 patients over the next year.

SourceThe Guardian AIAuthor: Geraldine McKelvie
NHS to use AI on its app to direct patients to appropriate services
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Key points

  • NHS app will use AI to triage patients
  • AI will decide if patients need GP, pharmacy, or A&E
  • Part of £10bn NHS system overhaul
  • Expected to reach 200,000 patients in the next year

Highlights and analysis are generated automatically and may contain errors. Check the original source.