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I built an AI that diagnoses PagerDuty incidents and posts fixes to Slack

Pulse uses Claude AI to automatically diagnose PagerDuty incidents and post diagnosis and suggested fixes to Slack, aiming to reduce on-call disruptions.

SourceHacker News AIAuthor: Pulse-AI

AI incident response

Pulse

Watching your platform 24/7

When an incident fires, Pulse diagnoses it with Claude AI and posts the answer to Slack — with one-click resolve or escalate. Most nights, no human needs to wake up.

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Pulse · on shift

watching your website · 24/7/365

last check: 0.4s ago — all clear

last night, while your team slept

How it works

one incident, start to finish — no humans woken

01

Incident fires

PagerDuty triggers at 3:04 AM. Normally this is where a phone starts buzzing on a nightstand. Pulse picks it up instead — instantly, every time.

PagerDuty · triggered

INC-4187 · api-gateway

severity: high · 03:04:12 UTC

on-call: pulse (ai) → your engineers stay asleep

02

AI diagnoses instantly

Pulse reads your logs, metrics, and recent deploys, then uses Claude AI to work out what actually broke — root cause, not just symptoms. Median time: under a minute.

Pulse · analyzing

✓ scanned 12,400 log lines

✓ compared metrics vs. baseline

✓ correlated with deploy #4821

→ root cause found · confidence: high

03

Answer lands in Slack

A full diagnosis with a suggested fix, posted where your team already lives. One click resolves it. If Pulse is unsure, it escalates to a human — with all the context attached.

#incidentsSlack

Pulse app3:04 AM

Incident #4187 — api-gateway · 5xx rate at 14% on /checkout

Diagnosis

Deploy #4821 (12 min ago) introduced a null check regression in the payment validator. Errors began 90s after rollout and correlate 1:1 with the new code path.

Suggested fix

Roll back to #4820. Confidence: high.

diagnosed in 38s · logs + metrics + deploy history attached

Features

everything in the box

Pricing

one plan · cheaper than one hour of downtime

Pulse · full coverage

$125/month

flat. no per-incident pricing, no seat math.

Get early access

early access

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