Hermes – AI that turns customer behavior into actions instead of dashboards

The AI that turns customer behavior into action.

Hermes finds signals in your product data and automatically takes the right action: a personalized email, a Slack alert, or a product ticket.

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Product Data

Send setup help to 23 stuck trial users

These users connected their integration but haven't completed first import in 5+ days. Hermes drafted a personalized onboarding email for each.

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Expansion Signal

Route PQL expansion task for Supabase

Supabase added 4 teammates and visited billing three times in 48 hours. Hermes created a HubSpot task and drafted a personalized expansion email.

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Trusted by pioneering teams

How it works

Three steps. One intelligence loop.

01 — Detect

Signals surface automatically

Hermes continuously scans your product data, billing tables, CRM, and support tickets, surfacing activation blockers, churn risks, and expansion opportunities your team would miss.

02 — Decide

Done in one click

For each signal, Hermes recommends where the action belongs: customer email, Slack alert, CRM task, Linear issue. Documents edited. Tickets created. System of record updated.

03 — Act

It learns as it works

Approve the action and Hermes executes it. Every approval, edit, and follow-up teaches Hermes what to do next, sharper every day.

Integrations

One platform. Every growth lever.

Hermes connects to your data stack, CRM, and team tools. The more it connects, the more signals it can detect and the more actions it can route, automatically.

Detect signals across every data source

One click to execute

Setup in minutes, not months

Explore all integrations

PostgreSQL

Supabase

Neon

Railway

Render

HubSpot

Slack

Linear

Webhooks

Getting started

Up and running in minutes.

No engineering project. Connect a source and Hermes starts working.

01

Connect your data sources

Add a read-only Postgres connection string. Hermes maps your schema and builds a customer graph in seconds.

02

Hermes learns your customers

It builds a living customer map: users, events, lifecycle stages, outcomes, and communication history.

03

Signals become actions

Activation help, churn alerts, expansion outreach, all detected, drafted, and routed automatically.

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Testimonials

Don't take our word for it.

"We plugged Hermes into our product database and within a day it found activation blockers we'd been blind to for months. It automatically drafted the right onboarding nudges. Game changer for our growth team."

Hang

insforge.dev

"What blew me away is how Hermes surfaces signals we never thought to look for. Expansion-ready accounts, churn risks, and it routes the action to the right team automatically. We stopped guessing."

Andy Luu

algoarena.net

"We used to manually dig through dashboards trying to figure out which users needed attention. Hermes just tells us and drafts the intervention. Our activation rate jumped 30% in the first month."

James Okafor

slidebud.com

"Hermes found a pattern in our trial data we completely missed. Users who connected an integration but never imported data were churning at 3x the rate. It caught it, drafted setup-help emails, and routed alerts to our CS team."

Tejas

tryclean.ai

"This is unbelievably cool. An absolute game-changer. I learned more about my users at AlgoArena in 5 minutes using Hermes' "Signals" mode than I did from the last five months of attempted, standalone data analysis. Truly remarkable, and this team deserves any and all success coming their way!!"

Eli Young

algoarena.net · trylockin.com

"We stopped digging through dashboards trying to guess who needed outreach. Hermes reads our product data, flags the right users, and drafts emails that reference what they actually did."

Dip Roy

proxy-seller.com

Action Surfaces

One product. Every place a signal needs to go.

Hermes isn't a suite of tools to wire together. It's a single product that detects signals and routes each one to where it belongs.

Lifecycle Email

Personalized activation, retention, and winback emails, each written from the user's actual behavior.

Slack Alerts

Route critical customer signals to the right team channel: churn risks, expansion triggers, product issues.

CRM Tasks

Auto-create HubSpot or Salesforce tasks when Hermes detects expansion-ready accounts or PQL signals.

Issue Tracking

Open Linear or Jira tickets when product friction spikes, with affected users, revenue impact, and sample paths.

Webhooks & API

Trigger any downstream system via webhooks. Integrate Hermes into your existing automation stack.

Agent Skills

Hermes CLI skills let AI agents run activation scans, generate account briefs, and route growth actions.

Why Hermes

It's not magic. It's customer intelligence.

Generic AI doesn't understand your customers. Dashboards only show you what happened yesterday. Hermes connects your product data, CRM, and support tools, then proactively surfaces signals and routes the right action before your team even knows to look.

Trust & Compliance

Your data never leaves your control.

We never train on it. You can delete everything, anytime.

Zero Data Persistence

We don't store your customer data. Context is processed in memory and discarded immediately after generation.

AES-256 Encryption

All connections and data in transit are secured with enterprise-grade encryption. The same standard banks use.

Human Oversight

Nothing sends without your approval. Require manual review for all actions by default, with autopilot for proven low-risk playbooks.

Immutable Audit Logs

Track every AI decision, data fetch, and generated draft with complete, tamper-proof logging.

FAQ

Questions, answered.

Everything you need to know about Hermes.

It takes minutes. Just plug in your tools (databases, CRMs, product analytics, Slack, and more) and Hermes starts working. No engineering needed from your end. Database connections are read-only, so we never touch your data.

Pricing depends on your customer volume and usage. Contact us for a custom quote. Most teams see ROI within the first month through reduced churn and increased expansion revenue.

An AI customer brain that connects to your databases, CRM, product analytics, and communication tools to detect behavioral signals like churn risks, activation blockers, and expansion opportunities. It routes the right action across email, Slack, CRM updates, and more. Your team stays in control; Hermes handles the intelligence layer.

Tools like Customer.io or Loops require your team to already know which signals matter and build the logic manually. Hermes discovers the signals, timing, and interventions your team didn't know to create. It begins before the insight, not after.

All integrations use read-only or scoped access. Hermes never modifies your source data. Context is processed in memory and discarded. Every recommended action is auditable, and nothing executes without your approval.

Plug in your first data source in minutes. Hermes ingests your customer signals and starts surfacing insights immediately. Full onboarding, including playbook setup and team training, completes within two weeks.

Your customer data has signals. Hermes finds them.

One focused product that turns behavior into action. No dashboards to watch, no rules to maintain.

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