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Coming Soon! The Developer’s Guide to Connecting CRM Data, AI and App Experience, at Scale

This upcoming ebook, sponsored by Heroku by Salesforce, addresses the high failure rate of agentic AI projects and the critical role of a solid data foundation. It offers developers a guide to building agentic AI applications that tap into enterprise-wide knowledge using Salesforce Data 360, Agentforce, and Heroku. Key topics include why AI projects fail, the importance of unstructured data, retrieval-augmented generation (RAG), and streamlined integration.

SourceThe New Stack AIAuthor: Ben Kubany
Coming Soon! The Developer’s Guide to Connecting CRM Data, AI and App Experience, at Scale
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Under the source content permission, this page provides an editorial summary, key points, and a link to the original article.

Key points and analysis

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Key points

  • Over 40% of agentic AI projects will be canceled by 2027, often due to poor data foundations.
  • The ebook shows how to go beyond CRM data and leverage 80-90% of unstructured enterprise knowledge.
  • RAG resolves the accuracy-latency tradeoff that hinders enterprise AI deployments.
  • Heroku simplifies Salesforce integration from 14 steps to a streamlined developer experience.

Highlights and analysis are generated automatically and may contain errors. Check the original source.