Architectural Framework for Agentic AI in Identity and Eligibility

This article proposes an Azure AI-based multi-agent architectural framework for automating identity verification and benefits eligibility in the public sector. It uses specialized AI agents (OCR, validation, eligibility) coordinated via Azure Container Apps to enable rapid digital verification, automated eligibility assessment, and auditable decision-making, addressing scalability, error, and fraud issues of manual processes while meeting strict government timelines for programs like SNAP and Medicaid.