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AI isn't paying off in the way companies think according to Gartner study

A Gartner study found that 80% of companies with AI pilots reported layoffs, but these layoffs did not correlate with higher ROI. Firms that used AI for employee augmentation, not replacement, saw the best returns.

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AI isn't paying off in the way companies think according to Gartner study
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Key points

  • 80% of companies surveyed reduced workforce after AI pilots, but no link to ROI.
  • High-ROI firms used AI to amplify workers, not replace them.
  • Some layoffs attributed to AI may be 'AI washing' or due to high AI spending.

Highlights and analysis are generated automatically and may contain errors. Check the original source.