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Generative AI
SAP Plans to Turn Spreadsheet AI Startup Into Top Frontier LabSAP Plans to Turn Spreadsheet AI Startup Into Top Frontier Lab
byGraham Hope
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Why Enterprise AI Stalls Before It ScalesWhy Enterprise AI Stalls Before It Scales
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Generative AI
New Dashboard Tool Lets You Monitor Claude UsageNew Dashboard Tool Lets You Monitor Claude Usage
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Generative AI
SpaceX Aims at Agentic Coding With $60B Cursor AcquisitionSpaceX Aims at Agentic Coding With $60B Cursor Acquisition
byEsther Shittu
Data Centers
Taiwan’s Second-Largest Chipmaker Hits Photonics Production MilestoneTaiwan’s Second-Largest Chipmaker Hits Photonics Production Milestone
byScarlett Evans
Generative AI
Cost to Build Meta’s 5GW Louisiana AI Supercluster Hits $50 BillionCost to Build Meta’s 5GW Louisiana AI Supercluster Hits $50 Billion
byGraham Hope
Agentic AI
Moving Enterprise AI From Pilots to PayoffMoving Enterprise AI From Pilots to Payoff
byScarlett Evans
Agentic AI
Using AI Agents to Collaborate with Human WorkersUsing AI Agents to Collaborate with Human Workers
byEsther Shittu,Shaun Sutner
Generative AI
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Robotics
Chinese Tech Vendors Converge on Humanoid Robotics and Embodied AIChinese Tech Vendors Converge on Humanoid Robotics and Embodied AI
byScarlett Evans
Generative AI
How Enterprises Should Respond to Economists’ AI Risk LetterHow Enterprises Should Respond to Economists’ AI Risk Letter
byEsther Shittu
Responsible AI
Tokenmaxxing Is Actually GoodTokenmaxxing Is Actually Good
Agentic AI
Moving Enterprise AI From Pilots to PayoffMoving Enterprise AI From Pilots to Payoff
byScarlett Evans
Agentic AI
Oracle Focuses on Fusion App Developers With Agentic AI ToolsOracle Focuses on Fusion App Developers With Agentic AI Tools
byShaun Sutner
Esther Shittu,Shaun Sutner
July 10, 2026
Since the advent of agentic AI, many vendors have promised that the technology will lead to greater collaboration. While the claim has not always proven true, CRM and workflow automation platform provider Creatio is looking to turn that around.
One of the core policies at Creatio is collaboration rather than replacement, said chief strategy officer Jason Olkowski on the latest episode of the Targeting AI podcast. He said that rather than trying to use agentic workflows to remove the human from the process, enterprises should use them strategically.
“It’s not just looking to take agentic capability and just replace as much of your workforce as you can,” Olkowski said. “That is not the successful path forward. The successful path forward is looking for where you can really evolve these processes beyond just personal productivity.”
He added that enterprises should focus on bringing agents to work alongside humans to improve parts of their workflows. Those tasks may involve activities like processing documents, which could be managed by an agent and approved by a human.
Related:Moving Enterprise AI From Pilots to Payoff
“That just continues to free up people’s time to do more strategic activities or to focus if they’re in a go-to-market part of the organization,” Olkowski said.
“The other thing that we see is that agents and agentic workflows are really good at drawing connections between disparate pieces of information and resources and kind of aggregating all this information together,” Olkowski continued. “So, it can find signals that perhaps your humans were even missing.”
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Agentic AI
Moving Enterprise AI From Pilots to PayoffMoving Enterprise AI From Pilots to Payoff
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Moving Enterprise AI From Pilots to Payoff
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