The Margin Sandwich: Where the AI Services Dollar Lands
The article introduces the 'Margin Sandwich' framework to analyze AI-driven restructuring of the professional services value chain. AI-native firms can deliver services at 2-3x lower prices and 4-8x lower internal costs compared to traditional firms. The $3.9 trillion global professional services market will be redistributed across three layers: infrastructure (floor), middleware (middle), and AI-native full-stack firms (ceiling). The middle layer is squeezed from both sides, while the ceiling benefits from structural advantages in capital structure, lack of legacy, and native AI architecture.
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