AI agents are starting to execute more sophisticated tasks, such as identifying vendors that can deliver freight, comparing prices, and messaging the vendor to organizing a delivery. But when it comes to making a payment for the shipment, they still need to involve a human.
Today’s financial sector relies on financial rails, the underlying infrastructure that moves money and information between banks, businesses, and consumers. But these financial rails were built for human-initiated transactions, not autonomous AI agents. For example, traditional payment systems like credit cards and ACH rely on human authorization for transactions, which slows down agents engineered to work autonomously.