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Billing Migration To Prepaid

Fireworks is moving to prepaid billing on July 1st

PUBLISHED 6/15/2026

Table of Contents

How prepaid billing works

You have two paths

Option 1: Switch today (recommended)

Option 2: Let us migrate you on July 1st

FAQ

Starting July 1st, 2026, Fireworks is moving all self-serve accounts to prepaid billing. Instead of accruing usage and getting invoiced after the fact, your account will draw down from a credit balance as you use the platform.

💡If you’re a contracted customer, your account will not be affected.

How prepaid billing works

Under prepaid billing, you purchase credits up front, and your usage is deducted from that balance as you go. The upside of prepaid is predictability: you know what you've committed up front, and you decide how and when credits get added. A few things to know:

•Credits are used for all usage. Serverless, on-demand deployments, and training all deduct from your credit balance.

•Auto reload keeps your credit balance full automatically. When your balance drops to a minimum you choose, we purchase more credits using your payment method on file.

•If your balance reaches $0 and auto reload is off, usage pauses until you add more credits. Your services resume as soon as you have a positive balance again.

💡For production workloads we highly recommend setting up auto reload to ensure you don’t have service interruptions.

You have two paths

Option 1: Switch today (recommended)

You can configure your prepaid account and switch over right now, before the deadline. Changes take effect immediately, you control the timing, and you won't have anything to worry about on July 1st.

Option 2: Let us migrate you on July 1st

If you don't switch beforehand, we'll handle the transition for you. On July 1st we will:

Invoice you for your June usage under your current postpaid terms, and

Migrate your account to prepaid automatically.

💡Please note: If you haven't added credits and turned on auto reload before July 1st, your account can land at a $0 balance — which means your services may be disrupted until you add credits.

FAQ

How do I set up prepaid billing?

Log into Fireworks today, you’ll see a banner prompting you to move your account to pre-paid.

Add credits. Review your current balance and add a starting amount if you'd like a cushion. (You can also do this with $0 added and rely on auto reload.)

Turn on auto reload. Choose a minimum balance and your preferred top-up amount. For example, add $10 automatically whenever your balance drops below $5. This is the single best way to avoid any service disruption.

Confirm your payment method. Make sure the card on file is correct so top-ups go through without a hitch.

Switch to prepaid. Your account converts immediately.

There may be a brief delay while our systems reflect a new balance, so it's worth setting this up ahead of time rather than at the moment you run low.

For all additional details about the credits and billing system, please visit the docs page below:

•https://docs.fireworks.ai/faq-new/billing-pricing/how-does-billing-and-credit-usage-work

What happens if you run out of credits?

Once your balance is exhausted and auto reload isn't enabled, API requests will stop succeeding until you top up. You can add credits at any time from the billing dashboard to resume usage right away. Turning on auto reload avoids this entirely.

I'm a contracted or enterprise customer — does this affect me?

No. If you're a contracted customer, this change doesn't affect you, and your billing continues under your existing agreement. You should not be prompted to “Pay and switch today”.

I’m a contracted customer and I’m seeing a banner. What should I do?

If you are a contracted customer, you should not see this banner. Please reach out to us at [email protected] and we'll help you get set up.