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All my clients wanted a carousel, now it's an AI chatbot

The article reflects on the cyclical trend-chasing in web design, from carousels to cookie banners to AI chatbots. The author notes that clients often demand features not for utility but as a social signal of keeping up. Despite users finding chatbots annoying and often inaccurate, clients feel a website without one looks unfinished. The author contrasts this with fast, minimal 'smolweb' sites that clients appreciate but dismiss as 'too simple.' The real pressure comes from an industry that has normalized bloat, and change may need to come from user preferences.

SourceHacker News AIAuthor: edent
All my clients wanted a carousel, now it's an AI chatbot
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Summary only

Under the source content permission, this page provides an editorial summary, key points, and a link to the original article.

Key points and analysis

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Key points

  • Client requests for chatbots stem from fear of appearing outdated, not from user demand.
  • Chatbots are often ignored or provide wrong information, yet clients insist on having them.
  • Simple, fast websites are praised but seen as insufficiently impressive by clients.
  • The author suggests that user behavior, not client decisions, will eventually shift the trend.

Highlights and analysis are generated automatically and may contain errors. Check the original source.