In this post, you will learn how to build a voice agent that handles appointment reminder conversations using Amazon Nova 2 Sonic and Amazon Bedrock AgentCore. The agent authenticates patients by voice, manages appointments (confirm, cancel, or reschedule), collects pre-visit health information, and escalates to human staff when needed. You handle routine calls at scale, which can help reduce no-show rates. This sample focuses on the agentic side of the problem: voice conversation and tool orchestration. A browser-based interface is included for testing. To connect the agent to actual phone lines for outbound dialing, you would integrate a telephony service such as Amazon Connect Customer.
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2026-06-24
This post explains how to build an end-to-end integration between Snowflake semantic views and Amazon QuickSight. Using movie review data, it demonstrates how to define a shared business logic layer, explore data with natural-language queries via Cortex Analyst, and generate consistent dashboards—reducing data reconciliation efforts and AI hallucinations.
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