待翻译：Beyond Capability Benchmarks: Learning Operational Fingerprints of LLM Cloud Services from Production Incident Metadata
AI 服务暂时不可用，以下为来源摘要，待恢复后补全翻译：arXiv:2608.26332v1 Announce Type: new Abstract: Managed LLM services are now part of real production systems, but model selection and service planning still rely heavily on capability benchmarks that reveal little about operational behavior after deployment. We present Operational Embedding (OpEmbed), a framework for learning compact operational fingerprints of LLM cloud services from structured, privacy-preserving support-case metadata, without using case text. OpEmbed aggregates model--time windows into an eight-channel operational signature and learns a low-dimensional representation via temporal contrastive learning, cross-view reconstruction, and generational-ordinality regularization. Evaluated on more than 33,000 production support cases spanning seven LLM families over 26 months at Google Cloud, OpEmbed recovers interpretable family- and version-level structure, improves leave-one-model-out operational forecasting over non-learned baselines, remains useful under limited early-window data, and supports cross-model fault-type transfer. We report the practical lessons learned from building and evaluating this tool for model onboarding, support readiness assessment, and operational monitoring.
AI 服务暂时不可用，以下为来源正文，待恢复后补全翻译。
--> [Submitted on 26 Aug 2026] Title:Beyond Capability Benchmarks: Learning Operational Fingerprints of LLM Cloud Services from Production Incident Metadata View a PDF of the paper titled Beyond Capability Benchmarks: Learning Operational Fingerprints of LLM Cloud Services from Production Incident Metadata, by Meiwei Zhang and 6 other authors View PDF HTML (experimental) Abstract:Managed LLM services are now part of real production systems, but model selection and service planning still rely heavily on capability benchmarks that reveal little about operational behavior after deployment. We present Operational Embedding (OpEmbed), a framework for learning compact operational fingerprints of LLM cloud services from structured, privacy-preserving support-case metadata, without using case text. OpEmbed aggregates model--time windows into an eight-channel operational signature and learns a low-dimensional representation via temporal contrastive learning, cross-view reconstruction, and generational-ordinality regularization. Evaluated on more than 33,000 production support cases spanning seven LLM families over 26 months at Google Cloud, OpEmbed recovers interpretable family- and version-level structure, improves leave-one-model-out operational forecasting over non-learned baselines, remains useful under limited early-window data, and supports cross-model fault-type transfer. We report the practical lessons learned from building and evaluating this tool for model onboarding, support readiness assessment, and operational monitoring. Subjects: Machine Learning (cs.LG) Cite as: arXiv:2608.26332 [cs.LG] (or arXiv:2608.26332v1 [cs.LG] for this version) https://doi.org/10.48550/arXiv.2608.26332 arXiv-issued DOI via DataCite (pending registration) Journal reference: ISSRE 2026 Industry Track Submission history From: Meiwei Zhang Dr [view email] [v1] Wed, 26 Aug 2026 19:11:54 UTC (1,626 KB) Full-text links: Access Paper: View a PDF of the paper titled Beyond Capability Benchmarks: Learning Operational Fingerprints of LLM Cloud Services from Production Incident Metadata, by Meiwei Zhang and 6 other authors View PDF HTML (experimental) TeX Source view license Current browse context: cs.LG new | recent | 2026-08 Change to browse by: cs References & Citations NASA ADS Google Scholar Semantic Scholar Loading... Data provided by: Bibliographic Tools Bibliographic and Citation Tools Bibliographic Explorer Toggle Bibliographic Explorer (What is the Explorer?) Connected Papers Toggle Connected Papers (What is Connected Papers?) Litmaps Toggle Litmaps (What is Litmaps?) scite.ai Toggle scite Smart Citations (What are Smart Citations?) Code, Data, Media Code, Data and Media Associated with this Article alphaXiv Toggle alphaXiv (What is alphaXiv?) Links to Code Toggle CatalyzeX Code Finder for Papers (What is CatalyzeX?) DagsHub Toggle DagsHub (What is DagsHub?) GotitPub Toggle Gotit.pub (What is GotitPub?) Huggingface Toggle Hugging Face (What is Huggingface?) ScienceCast Toggle ScienceCast (What is ScienceCast?) Demos Demos Replicate Toggle Replicate (What is Replicate?) Spaces Toggle Hugging Face Spaces (What is Spaces?) Spaces Toggle TXYZ.AI (What is TXYZ.AI?) Related Papers Recommenders and Search Tools Link to Influence Flower Influence Flower (What are Influence Flowers?) Core recommender toggle CORE Recommender (What is CORE?) IArxiv recommender toggle IArxiv Recommender (What is IArxiv?) Author Venue Institution Topic About arXivLabs arXivLabs: experimental projects with community collaborators arXivLabs is a framework that allows collaborators to develop and share new arXiv features directly on our website. Both individuals and organizations that work with arXivLabs have embraced and accepted our values of openness, community, excellence, and user data privacy. arXiv is committed to these values and only works with partners that adhere to them. Have an idea for a project that will add value for arXiv's community? Learn more about arXivLabs. Which authors of this paper are endorsers? | Disable MathJax (What is MathJax?)